Processing Time

All products are made to order. Please allow 2–5 business days for order processing and production before your item ships.  

 

Shipping Times

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Estimated delivery after processing:  

• U.S. orders: 5–10 business days

• International orders: 10–20 business days (varies by destination and customs)

 

Please note these are carrier estimates, not guarantees. Once your order has shipped, you’ll receive a tracking number via email.

 

Shipping Costs

 

Shipping costs are calculated at checkout based on your location and the items in your order.

 

 International Shipping & Customs

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We ship worldwide. International customers are responsible for any customs duties, taxes, or fees imposed by their local government.  

Lost or Delayed Packages

 

We are not responsible for delays caused by shipping carriers, customs, or incorrect addresses entered at checkout. If a package is lost in transit, please contact us at info@bleuera.com and we’ll work with the carrier to resolve the issue.  

 

Order Issues

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If your order arrives damaged or incorrect, please see our Refund & Returns Policy for next steps.  Thank you for supporting independent music. Every order helps Pinto Picasso continue creating.