All sales are final. Because each item is made to order, we do not offer refunds, returns, or exchanges for reasons such as size, color, or change of mind.

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We will only issue a replacement or refund if your order arrives:

• Damaged,

• Defective, or

• Incorrect (wrong item received).

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If this happens, please contact us within 7 days of delivery at info@bleuera.com with your order number and a photo of the issue. We’ll work with you to make it right.

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Thank you for understanding—as an independent artist, every order means a lot.