Information We Collect 

 

When you use our site or store, we may collect:

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• Information you provide: Name, email address, billing/shipping address, phone number, payment details, clothing sizes, account login, and any messages or comments you send to us.

• Information collected automatically: Device information (browser type, operating system, IP address), site usage (pages viewed, time on site, clicks), and cookies or similar tracking tools.

• Information from third parties: We may receive marketing or demographic information from social media or advertising partners, consistent with applicable laws.

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How We Use Your Information

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We may use your information to:

1. Fulfill and ship orders, process payments, and provide order updates.

2. Respond to customer service requests.

3. Send you updates, newsletters, and marketing (if you opt in).

4. Personalize your experience on our Site.

5. Monitor usage, improve performance, and troubleshoot issues.

6. Protect against fraud, misuse, or illegal activity.

7. Comply with legal obligations.

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Cookies and Tracking

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We use cookies and similar technologies (such as pixels and tags) to:

• Keep your shopping cart active,

• Analyze traffic and usage, and

• Provide relevant marketing and advertising.

 

You can manage or disable cookies in your browser settings. For more information, visit allaboutcookies.org.

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How We Share Information

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We may share your information with:

• Service providers (payment processors, shipping carriers, IT support, email providers).

• Business partners (for promotions or collaborations, with notice to you).

• Legal authorities when required by law, court order, or to protect our rights.

• In connection with a business transfer, such as a merger or sale.

 

We do not sell your personal information.

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International Users & Data Transfers

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If you access our Site outside the United States, please note your information may be processed in the U.S. By using our Site, you consent to this transfer. For users in the European Union, United Kingdom, and Switzerland, we rely on standard contractual clauses or other safeguards for lawful transfer of personal data.

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Your Privacy Rights

 

Depending on where you live, you may have rights to:

• Access the personal data we hold about you.

• Request correction or deletion. Request portability of your data.

• Opt out of marketing communications. Limit certain data uses.

 

California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request details about data collected, opt out of the sale or sharing of personal information, and request deletion.

 

To exercise your rights, please contact us (see below). We may need to verify your identity before completing your request.

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Data Retention & Security

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We retain personal data as long as necessary to provide services, fulfill purchases, resolve disputes, or comply with law. We use reasonable technical and organizational safeguards to protect your data, but no system is 100% secure.

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Children’s Privacy

This Site is not directed to children under 13 (or under the age defined by local law). We do not knowingly collect personal information from children without parental consent.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted here with a new effective date.

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Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact Bleu Era Music Corp. at info@bleuera.com.